Manaras-Opera | Serial Numbers

COMMERCIAL DOOR OPERATORS

Understanding our Serial Numbers - FAQ

How are our serial numbers assigned and to what?

Our serial numbers are assigned by: year, month, day, and sequential number.

Example: serial number 090804022 identifies that the product was "born" in the year 2009 (09), in the eighth month (08), on the fourth day of that month (04), and it was the 22nd (022) product to be manufactured that day.

Serial numbers are allocated to manufactured goods; garage door operators and control panels.

Why is the operator or panel's serial number important?

A serial number is a unique number assigned to our operators and panels for identification purposes. From the serial number, Manaras-Opera has complete traceability. Our unique tracking system can identify the following information:

The order number

The recipe number

The product code

The production date

The lot of components used; electronic control board vs hardwired, modifications, hardware, etc…

The client information; p.o. number, etc…

The serial numbers are also valuable to our quality control department in order for us to track which components are used in manufacturing the product.

Technical support and the serial number, why is it important?

The serial number is extremely important when calling to speak with one of our technical support specialists. By providing our technical support specialists with the serial number, they can quickly identify the basic production parameters of that specific operator or panel. This will enable them to properly identify and troubleshoot your impediment.

How to find the serial number of your Manaras-Opera operator or panel?

There are several places where you'll be able to find your operator or panel serial number:

On the outside of the operator or panel’s cover; you can find the serial number printed on the silver label that’s affixed to the operator or panel’s cover.
On your original product packaging; you can find the serial number printed on the white label that’s affixed to the box.
On certain components; you can find the serial number printed on small silver labels which may be affixed to certain components of the operator or panel, such as: the motor, the transformer, the operator's frame, the electric control board or the contactor.
On the cover of the installation and instruction manual; the serial number may have been transcribed by your installer onto the first page of the Manaras-Opera installation and instruction manual supplied with the operator.